VoIP Phones UK | The Future of Business Communication
“The best way to predict the future is to create it.” – Peter Drucker.
And in the world of business communication, the future is already here. VoIP Phones UK are revolutionising the way companies communicate, offering flexibility, cost savings, and cutting-edge features that traditional landlines simply cannot match.
With over 2 million businesses across Europe now using VoIP, it’s clear that organisations are embracing a modern, scalable solution that fits today’s remote and hybrid working models. Whether you’re a start-up, SME, or enterprise, having the right VoIP system can enhance efficiency, improve customer interactions, and streamline operations.
In this guide, we’ll break down everything you need to know about VoIP Phones UK, including features, pricing, benefits, and how to choose the best system for your business. Let’s dive in!
What is VoIP and Why is it Taking Over UK Businesses?
The Basics of VoIP
VoIP (Voice over Internet Protocol) is a technology that allows you to make and receive calls using an internet connection rather than traditional phone lines. Instead of relying on copper wires, VoIP converts voice signals into digital data packets, transmitting them over the internet. This results in clearer call quality, lower costs, and advanced features that businesses love.
Why UK Businesses are Making the Switch
The demand for business-grade VoIP solutions has surged in recent years, and for good reason:
- Cost Savings – VoIP eliminates the need for expensive landline infrastructure, with calls often 50-70% cheaper than traditional phone services.
- Scalability – Easily add or remove lines as your business grows, without the hassle of rewiring or new hardware.
- Mobility & Flexibility – Employees can work from anywhere, using a desktop, laptop, or mobile app to make and receive calls.
- Advanced Features – VoIP offers call recording, video conferencing, call forwarding, analytics, and integration with CRM tools like Salesforce, HubSpot, and Zoho.
- Reliability & Security – Many providers offer 99.9% uptime, plus encryption to protect sensitive conversations.
If you’re still on the fence about upgrading, consider this: By 2025, BT is switching off traditional PSTN landlines in the UK, making VoIP the inevitable future of business communications.
Choosing the Best VoIP Phone System for Your Business
Key Features to Look For
Not all VoIP Phones UK are created equal. To ensure you get the best solution, look for these essential features:
1. Call Management Features
- Call Forwarding & Routing – Automatically direct calls to the right team or department.
- Virtual Receptionist – Handle customer inquiries efficiently with auto-attendants.
- On-Hold Marketing – Play promotional messages while customers wait.
- Call Whisper & Call Recording – Train staff and monitor quality with real-time call insights.
2. Remote & Hybrid Work Tools
- Softphone Apps – Use your business number on mobile and desktop apps.
- Video Conferencing – Seamlessly hold meetings with remote teams and clients.
- Voicemail to Email – Never miss a message with voicemail transcriptions sent directly to your inbox.
3. CRM & Business Tool Integrations
- Sync call data with Salesforce, HubSpot, Zendesk, Microsoft Dynamics, and more.
- Automate workflows and follow-ups with tools like Zapier and Pipedrive.
4. Scalability & Pricing
- Choose a provider that offers pay-as-you-go or scalable plans to match your business growth.
- Look for rolling contracts with no hidden fees, so you’re not locked into long-term commitments.
Best VoIP Phones UK Systems for Small Businesses
Top Solutions for SMEs and Start-ups
If you’re searching for VoIP phone systems for small business UK, here are the top providers offering reliability, affordability, and great features:
1. Enconvo – Best for Scalability
Key Features:
- Industry-leading call recording & analytics.
- CRM integration with Salesforce, HubSpot & Slack.
- Flexible packages starting from just £5.78/month.
2. Tamar Telecom – Best for Local Presence
Key Features:
- Offers virtual landline numbers to create a professional, local business image.
- Affordable rolling contracts with no setup fees.
- Features like blacklist, call whisper, and virtual switchboards.
3. Aircall – Best for Remote Teams
Key Features:
- Mobile & desktop apps for working on the go.
- Unified dashboard to monitor team performance.
- Integrates with Shopify, Intercom, Help Scout, and more.
If your business is growing, investing in small business phone systems voip can be a game-changer. These providers ensure you stay connected, efficient, and professional, no matter the size of your operation.
Setting Up Your VoIP System: Step-by-Step Guide
How to Get Started with VoIP Phones UK
Ready to make the switch? Follow these simple steps:
Step 1: Assess Your Needs
- How many users do you need?
- What features are most important (e.g., call recording, video conferencing, CRM integration)?
- Do you need a virtual landline to establish a local presence?
Step 2: Choose a Provider
- Compare providers based on features, pricing, contract flexibility, and customer support.
- Request a free trial or demo before committing.
Step 3: Set Up Your System
- Install softphone apps on employee devices.
- Configure call routing, voicemail, and on-hold messages.
- Integrate with existing CRM or helpdesk software.
Step 4: Train Your Team
- Educate employees on best practices for call handling and VoIP features.
- Use call analytics and reports to monitor performance.
Step 5: Test & Optimise
- Run test calls to ensure audio clarity and connection stability.
- Continuously tweak settings to improve call quality and efficiency.
Why Choose Strong Telecoms?
- 25+ Years of Experience
- Proven Track Record
- Tailored Solutions
- Expert Team
After experiencing ongoing issues with BT over a number of years with regards to our business telephony and internet connection, it was a wonderful breath of fresh air to deal with a company like Strong Telecoms, who put their customer needs first and deal with their customers pro-actively as opposed to re-actively. I would not hesitate to recommend Gill and her team at all.
– Mandeep Taak
Conclusion – Future-Proof Your Business with VoIP Phones UK
There’s no doubt that VoIP Phones UK are shaping the future of business communications. Whether you’re a start-up, SME, or large enterprise, upgrading to VoIP means lower costs, better features, and more flexibility.
If you’re still relying on outdated landlines, now is the time to act. With BT’s landline switch-off approaching in 2025, VoIP is not just an option—it’s a necessity.
Get Started Today!
Explore the best VoIP solutions tailored to your business needs. Compare providers, test features, and transform the way you communicate. Your business deserves a modern, efficient, and scalable phone system—why wait?
If you’re ready to get started, contact a trusted provider today and take the first step towards seamless communication.
At Strong Telecoms, we’re here to help you make the most of how to set up a business phone system and other mobile solutions. If you’re interested in learning more about how to set up a business phone system and how it can benefit your business, don’t hesitate to contact us. Let us help you unlock the potential of mobile connectivity for your business today!
Leave a comment